Welcome to Pinnacle Business Coach. By accessing or using our website, services, content, or communications, you agree to be bound by these Terms of Use. Please read them carefully. If you do not agree to these terms, do not use our services.
If you have any questions about these Terms of Use, please contact us at: support@pinnacoach.com
1. Acceptance of Terms
By accessing this website and/or purchasing our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements. You also agree that you have read, understood, and accepted all the terms contained herein.
These Terms of Use govern your use of our coaching programs, website content, materials, digital tools, and any other offerings we provide now or in the future.
2. Modifications to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Any changes will be effective immediately upon posting. Continued use of the site or our services constitutes your acceptance of the revised terms.
3. Services and Scope
Pinnacle Business Coach provides business coaching services, leadership guidance, strategic planning, and related consulting for entrepreneurs and executives. While our services are designed to support business development and leadership growth, we do not guarantee any specific business outcomes or financial results.
All content provided through coaching sessions, written materials, and digital resources is intended for general guidance and educational purposes only.
4. Intellectual Property
All content provided through our website, coaching sessions, digital resources, or downloadable tools—including but not limited to text, graphics, videos, frameworks, and templates—is the intellectual property of Pinnacle Business Coach and may not be reproduced, distributed, or modified without our prior written consent.
You may not use our name, logo, trademarks, or proprietary content for any commercial or unauthorized purposes.
5. User Responsibilities
You agree to use our website and services only for lawful purposes and in a manner consistent with these Terms of Use. You agree not to:
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Share your client portal access with unauthorized users
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Attempt to reverse-engineer or misuse any digital materials
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Harass, abuse, or violate the privacy of other clients or coaches
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Upload malicious code or interfere with the security of our website or communication systems
We reserve the right to suspend or terminate access to our services if we determine a violation of these terms has occurred.
6. Service Disclaimer
Pinnacle Business Coach provides coaching services that are informational, advisory, and developmental in nature. While our coaches may provide strategic recommendations, business insights, and leadership tools, all decisions and actions taken based on our coaching are your sole responsibility.
We are not financial advisors, legal consultants, or licensed psychologists. We do not make guarantees regarding revenue growth, investor acquisition, or operational success. Coaching results vary based on individual effort, market conditions, and the nature of your business.
Your use of our services constitutes acknowledgment that coaching is not a substitute for professional advice from qualified experts in other fields.
7. Refund Policy
At Pinnacle Business Coach, we are committed to providing high-value experiences and satisfied client relationships. However, due to the personalized nature of coaching and the time commitment involved, our refund policy is as follows:
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Single-Session Purchases (e.g. Startup Clarity): Refunds may be issued only if cancellation is made at least 48 hours prior to the scheduled session. No refunds will be issued for no-shows or last-minute cancellations.
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Ongoing Programs (e.g. Growth Accelerator, Executive Coaching): Monthly subscription payments are non-refundable once a billing cycle has started. Clients may cancel future billing by providing written notice at least 7 days before the next billing date.
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Workshops and Events: Tickets are non-refundable unless otherwise stated. Transfers to other dates or participants may be allowed with prior approval.
All refund requests must be sent in writing to support@pinnacoach.com. We reserve the right to deny refund requests that do not comply with these conditions.
8. Limitation of Liability
To the fullest extent permitted by law, Pinnacle Business Coach and its representatives shall not be liable for any indirect, incidental, or consequential damages arising out of or related to the use of our services.
You agree to indemnify and hold us harmless from any claims, liabilities, damages, or expenses resulting from your misuse of the site or services.
9. Governing Law
These Terms of Use shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles. Any legal action or dispute shall be subject to the exclusive jurisdiction of the courts located in Australia.
10. Contact Us
If you have questions about these Terms of Use, need clarification, or wish to exercise any of your rights under them, please contact us:
Pinnacle Business Coach
Email: support@pinnacoach.com